Privacy Policy

Privacy Policy

Last updated: 24 November 2025

This Privacy Policy explains how SayAllAI (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website https://sayallai.com.

This Policy applies globally to all users and is designed to comply with:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Other international data protection standards applicable to online services

1. Who We Are

SayAllAI is an online tool that generates personal and formal letters using AI technology. We operate globally and process data to provide automated, instant digital services.

Email: support@sayallai.com

2. Information We Collect

2.1. Information You Provide

We collect information that you enter into the platform, such as:

  • Content of your inputs for generating letters
  • Language preferences
  • Email address (for payment receipts or purchase confirmations)

2.2. Automatically Collected Data

When you use SayAllAI, we may collect:

  • Device information (browser, OS, screen size)
  • Approximate location (country/region) based on IP
  • Usage data (pages visited, buttons clicked, performance metrics)
  • Security data (anti-fraud, bot protection, Cloudflare checks)

2.3. Payment Information (Stripe)

Payments are processed securely by Stripe. We do not store full card numbers or sensitive payment data. Stripe may process:

  • Billing email
  • Transaction identifiers
  • Fraud detection signals
  • Cookies required for payment security

See Stripe’s policy: Stripe Privacy Policy.

2.4. AI Processing (OpenAI)

When generating letters, your input text is processed by our AI provider (OpenAI). As of the latest OpenAI policies:

  • Input text is encrypted in transit
  • Data is not used to train OpenAI models
  • Data may be temporarily stored for abuse monitoring

See OpenAI policies: OpenAI Privacy Policy .

3. How We Use Your Information

We use your information to:

  • Generate letters using AI
  • Provide blurred previews and draft management
  • Process payments
  • Prevent fraud and abuse
  • Improve service performance and reliability
  • Respond to legal obligations

4. Legal Bases (UK GDPR / EU GDPR)

We process data under the following legal bases:

  • Contract: to provide the service you request
  • Legitimate interest: security, fraud prevention, platform integrity
  • Legal obligation: financial/transactional record keeping
  • Consent: optional cookies and analytics (if enabled in future)

5. Children

SayAllAI is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we learn that a child’s data was submitted, we will delete it.

6. Sharing Your Information

We share information only with trusted service providers necessary to operate SayAllAI:

  • OpenAI – AI text generation
  • Stripe – payment processing
  • Cloudflare / hosting – security, DDoS protection, uptime

We do not sell or share your data for advertising purposes.

7. International Transfers

Your data may be processed in the UK, EU, US or other jurisdictions where our service providers operate. Safeguards such as SCCs (Standard Contractual Clauses) are applied where required.

8. Data Retention

We retain data only as long as necessary:

  • Drafts and previews: short-term in sessionStorage
  • Purchase records: required by financial law
  • AI request logs: temporary for security and abuse monitoring

9. Your Rights

You may have the following rights depending on your region:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict certain processing
  • Object to processing
  • Request data portability
  • California: opt-out of “selling/sharing” data (we do not do this)

To exercise rights, contact us: support@sayallai.com.

10. Security

We use encryption, access controls, security monitoring and third-party protection (Cloudflare, OpenAI, Stripe) to maintain secure operations.

11. Changes to This Policy

We may update this Policy to reflect service changes or legal requirements. The latest version is always available on this page.

12. Contact

If you have questions about this Policy or your data rights, contact:

support@sayallai.com

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